At 10xbet, your personal data is handled with care. This Privacy Policy explains exactly what we collect, why we collect it, how we use it, and what rights you have over your own information.
Six things we do to make sure your personal data stays safe and is used only for the right reasons.
Every connection to 10xbet is protected by SSL encryption. Your login details, payment information, and personal data are transmitted securely and cannot be intercepted by third parties.
10xbet does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account and improve your experience on the platform.
You have the right to access, correct, or request deletion of your personal data at any time. Contact our support team and we will handle your request promptly and without unnecessary delay.
All personal data collected by 10xbet is stored on secure, access-controlled servers. We apply strict internal access policies so that only authorised personnel can view your information.
10xbet uses cookies to improve platform performance and personalise your experience. We explain exactly which cookies we use and why, and you can manage your preferences at any time.
In the unlikely event of a data breach that affects your personal information, 10xbet will notify you promptly and take immediate steps to contain the breach and protect your account.
This Privacy Policy applies to all users of the 10xbet platform, including the website and mobile application. By registering an account or using any 10xbet service, you confirm that you have read and understood this policy. If you have questions, our support team is available 24/7.
10xbet ("we", "us", "the platform") is committed to protecting the privacy of every player who uses our services. This Privacy Policy explains how we collect, use, store, and protect your personal data when you access the 10xbet website, mobile app, or any associated service.
We understand that privacy matters deeply to our players in Bangladesh. When you trust 10xbet with your personal information, we take that responsibility seriously. This policy is written in plain language so you know exactly what happens with your data — no hidden clauses, no surprises.
This Privacy Policy should be read alongside our Terms and Conditions. Together, these documents form the full agreement between you and 10xbet regarding your use of the platform and the handling of your personal information.
10xbet collects personal data that is necessary to operate your account, process transactions, verify your identity, and comply with applicable regulations. We only collect what we genuinely need — nothing more.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration and age verification |
| Contact Data | Email address, phone number | Account communication and support |
| Financial Data | Payment method details, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, OS | Security monitoring and fraud prevention |
| Usage Data | Pages visited, bets placed, session duration | Platform improvement and personalisation |
| Verification Data | ID document copies, selfies | KYC compliance and account security |
10xbet collects your personal data through the following channels:
When you register an account, make a deposit or withdrawal, contact our support team, or complete any form on the 10xbet platform, you provide us with personal data directly. This is the primary source of the information we hold about you.
When you use the 10xbet platform, we automatically collect certain technical data about your device and browsing behaviour. This includes your IP address, the type of device and browser you are using, the pages you visit, and how long you spend on each page. This data is collected using cookies and similar tracking technologies.
In some cases, 10xbet may receive data about you from third parties. This includes identity verification providers who help us confirm your age and identity, payment processors who handle your transactions, and fraud prevention services that help us keep the platform secure.
10xbet only collects personal data that is strictly necessary for the purposes described in this policy. We do not collect data speculatively or for purposes we cannot clearly justify.
10xbet uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reasons it was originally collected. Here is how your data is used:
10xbet will only send you promotional emails or messages if you have explicitly opted in. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting our support team.
10xbet uses cookies and similar technologies to make the platform work properly, remember your preferences, and understand how players use the site. A cookie is a small text file stored on your device when you visit a website.
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling essential cookies may affect the functionality of the 10xbet platform and prevent you from accessing certain features, including logging in to your account.
Protecting your personal data is a top priority at 10xbet. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, or misuse.
While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your 10xbet account and never share your login credentials with anyone.
If a data breach occurs that is likely to affect your personal information, 10xbet will notify you as quickly as possible and take immediate steps to contain the breach, assess the impact, and prevent further exposure.
10xbet retains your personal data for as long as your account is active and for a reasonable period thereafter, as required by applicable laws and regulations. We do not keep your data longer than necessary.
Specifically, account and transaction data is typically retained for a minimum of five years after account closure to comply with anti-money laundering regulations and financial record-keeping requirements. After this period, data is securely deleted or anonymised.
If you request deletion of your account and personal data, we will action your request promptly. However, we may be required to retain certain data for the minimum period required by law, even after your account is closed. We will inform you of any such requirements at the time of your request.
As a 10xbet player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team and we will respond within a reasonable timeframe.
To exercise any of your data rights, email us at [email protected] or use the live chat on the platform. We aim to respond to all data requests within 30 days.
The 10xbet platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use the 10xbet platform or provide any personal information to us.
If we become aware that we have inadvertently collected personal data from a minor, we will delete that data immediately and close the associated account. If you believe a minor has registered on 10xbet, please contact our support team immediately so we can investigate and take appropriate action.
10xbet may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. When we make significant changes, we will notify registered players via email or an on-platform notification.
The updated Privacy Policy will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically to stay informed about how we protect your data. Your continued use of the 10xbet platform after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 10xbet handles your personal data, please get in touch with us. We take all privacy-related enquiries seriously and will respond as quickly as possible.
Your trust is important to us. If something in this policy is unclear or you want to know more about how a specific piece of your data is used, just ask. We would rather explain it clearly than leave you with unanswered questions.