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10xbet Terms and Conditions — Know Before You Play

These terms govern your use of the 10xbet platform. Please read them carefully before registering or placing any bets. By creating an account, you agree to everything set out here.

Last Updated: January 2025
18+ Only BDT Platform Fair Play Responsible Gaming
Key Points

What These Terms Cover

A quick overview of the main areas covered in the 10xbet Terms and Conditions before you read the full document.

Account Eligibility

You must be 18 or older to register at 10xbet. One account per person. Providing false information during registration is grounds for immediate account closure and forfeiture of any balance.

Deposits and Withdrawals

All transactions on 10xbet are processed in BDT. Deposits are credited instantly. Withdrawals are processed within 24 hours. Minimum and maximum limits apply per transaction method.

Bonus Terms

All bonuses at 10xbet come with wagering requirements. Bonus funds must be wagered the specified number of times before withdrawal. Attempting to abuse bonus offers will result in cancellation.

Account Security

You are responsible for keeping your 10xbet login credentials secure. Never share your password. 10xbet will never ask for your password via chat or email. Report any suspicious activity immediately.

Prohibited Activities

Fraud, collusion, use of automated betting software, and any attempt to manipulate game outcomes are strictly prohibited. Violations result in permanent account closure and legal action where applicable.

Responsible Gaming

10xbet provides deposit limits, session reminders, and self-exclusion tools. If gambling stops being fun, use these tools or contact our support team. We take player welfare seriously.


Important Notice

Please read these Terms and Conditions carefully. By registering an account or using any part of the 10xbet platform, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree, do not use the platform.

1 Introduction

These Terms and Conditions ("Terms") govern the relationship between you ("Player", "User", "you") and 10xbet ("we", "us", "the platform") in connection with your use of the 10xbet website, mobile platform, and all associated services. 10xbet is an online sports betting and casino platform operated for players in Bangladesh.

By accessing the 10xbet platform, creating an account, making a deposit, or placing a bet, you confirm that you have read and accepted these Terms in full. These Terms form a legally binding agreement between you and 10xbet. If you are unsure about any part of these Terms, please contact our support team before proceeding.

10xbet reserves the right to update or modify these Terms at any time. Continued use of the platform after any changes constitutes acceptance of the updated Terms. We will notify registered players of significant changes via email or an on-platform notification.

2 Eligibility

To register and use 10xbet, you must meet all of the following requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be accessing the platform from a jurisdiction where online betting is not explicitly prohibited for personal use.
  • You must not be a current employee, contractor, or close family member of a 10xbet employee.
  • You must not have a previously closed or suspended 10xbet account unless explicitly reinstated by our team.
  • You must be registering as an individual, not on behalf of a company or third party.

10xbet takes age verification seriously. We reserve the right to request identity documents at any point during your use of the platform. If you cannot verify your age or identity to our satisfaction, your account may be suspended and any pending withdrawals held until verification is complete.

Age Verification

We may ask for a copy of your national ID, passport, or other government-issued document to confirm your age and identity. This is standard practice on all regulated betting platforms and is required to protect both players and the platform.

3 Account Rules

One Account Per Person

Each player is permitted to hold only one active account on 10xbet. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. If duplicate accounts are detected, all accounts will be closed and any balances may be forfeited.

Accurate Information

You must provide accurate, complete, and up-to-date information when registering your 10xbet account. This includes your full legal name, date of birth, email address, and phone number. Providing false or misleading information is a breach of these Terms and will result in account closure.

Account Security

You are solely responsible for maintaining the confidentiality of your 10xbet login credentials. Do not share your username or password with anyone. 10xbet will never ask for your password through any channel. If you suspect your account has been accessed without your authorisation, contact our support team immediately and change your password.

Account Closure

You may request to close your 10xbet account at any time by contacting our support team. Any remaining balance will be processed for withdrawal to your registered payment method, subject to standard verification requirements. 10xbet also reserves the right to close any account that is found to be in breach of these Terms.

4 Deposits and Withdrawals

Currency

All transactions on 10xbet are conducted in Bangladeshi Taka (BDT). There are no currency conversion fees. The amount you deposit is the amount credited to your account, and the amount you withdraw is the amount sent to your payment method, subject to any applicable minimum thresholds.

Deposits

Deposits are credited to your 10xbet account instantly upon confirmation from your payment provider. Minimum deposit amounts vary by payment method and are displayed at the time of transaction. 10xbet does not charge fees on deposits, though your payment provider may apply their own charges.

Withdrawals

Withdrawal requests are processed within 24 hours of submission. In practice, most withdrawals are completed within a few hours. To withdraw, your account must be fully verified. Withdrawals will only be sent to a payment method that has been used to deposit into your account, or to a verified account in your name.

  • Minimum withdrawal amount: displayed at the time of request per payment method.
  • Maximum withdrawal limits may apply depending on your account verification level.
  • 10xbet reserves the right to request additional documentation before processing large withdrawals.
  • Withdrawals cannot be reversed once processed. Please double-check your payment details before confirming.

Dormant Accounts

An account is considered dormant if there has been no login activity for 12 consecutive months. 10xbet reserves the right to apply a monthly administration fee to dormant accounts after this period. You will be notified before any fee is applied. To reactivate your account, simply log in and contact our support team.

5 Bonuses and Promotions

10xbet offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each offer, as well as the general bonus rules set out here. By claiming any bonus, you agree to the applicable terms.

Wagering Requirements

Most bonuses at 10xbet carry a wagering requirement, which means the bonus amount (and in some cases the deposit amount) must be wagered a specified number of times before any winnings derived from the bonus can be withdrawn. The wagering requirement for each promotion is clearly stated in the promotion details.

Bonus Abuse

10xbet monitors bonus usage across all accounts. Any attempt to exploit, manipulate, or abuse bonus offers — including but not limited to creating multiple accounts to claim the same bonus, placing low-risk bets to meet wagering requirements, or coordinating with other players — will result in the cancellation of the bonus and any associated winnings, and may result in account closure.

Bonus Expiry

All bonuses have an expiry period, which is stated in the individual promotion terms. Bonuses that are not used or wagering requirements that are not met within the expiry period will be removed from your account automatically. Expired bonuses cannot be reinstated.

Always Check Promotion Terms

Each promotion at 10xbet has its own specific terms covering eligible games, minimum odds, time limits, and maximum bet sizes while a bonus is active. Read the full terms of any promotion before claiming it.

6 Betting Rules

All bets placed on 10xbet are subject to the specific rules of the relevant sport, game, or event, as well as the general betting rules set out here. By placing a bet, you confirm that you understand and accept these rules.

Bet Acceptance

10xbet reserves the right to refuse or limit any bet at its discretion, without being required to provide a reason. Bets are only confirmed once you receive a confirmation notification from the platform. Do not assume a bet has been placed until you see this confirmation.

Errors and Obvious Mistakes

In the event that a bet is accepted due to an obvious error in the odds — such as odds that are clearly incorrect due to a technical fault or human error — 10xbet reserves the right to void the bet and return the stake to your account. We will notify you if this occurs.

Cancelled Events

If a sporting event is cancelled, postponed, or abandoned before the relevant market is settled, bets will generally be voided and stakes returned. Specific rules apply to different sports and markets and are available in the relevant sport's rules section on the platform.

Casino and Slot Games

All casino and slot games on 10xbet run on certified RNG (Random Number Generator) software. Game outcomes are determined entirely by the RNG and cannot be influenced by the platform or the player. Published RTP (Return to Player) figures are accurate and reflect the long-term statistical return of each game.

7 Prohibited Activities

The following activities are strictly prohibited on the 10xbet platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may result in legal action:

  • Creating more than one account on 10xbet.
  • Providing false, misleading, or fraudulent information during registration or verification.
  • Using automated software, bots, or scripts to place bets or interact with the platform.
  • Colluding with other players to gain an unfair advantage in any game or market.
  • Attempting to exploit software bugs, glitches, or errors for financial gain.
  • Using stolen, fraudulent, or unauthorised payment methods to fund your account.
  • Engaging in money laundering or any other illegal financial activity through the platform.
  • Accessing the platform on behalf of another person without their explicit consent.
  • Attempting to reverse-engineer, copy, or reproduce any part of the 10xbet platform.
Zero Tolerance Policy

10xbet operates a zero-tolerance policy on fraud and cheating. All accounts are monitored continuously. If suspicious activity is detected, your account will be suspended immediately pending investigation. Confirmed violations will result in permanent closure and reporting to relevant authorities where required.

8 Privacy and Data

10xbet collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in that policy. We use your data to operate your account, process transactions, verify your identity, and improve the platform.

We do not sell your personal data to third parties. We may share data with payment processors, identity verification services, and regulatory bodies where required by law or necessary to operate the platform. All data is stored securely and handled in accordance with applicable data protection standards.

For full details on how 10xbet handles your personal data, including your rights regarding access, correction, and deletion, please refer to our Privacy Policy.

9 Responsible Gaming

10xbet is committed to promoting responsible gambling. We provide a range of tools to help players manage their activity on the platform. These tools are available to all registered players at any time through their account settings.

  • Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
  • Session Time Reminders: Receive notifications after a set period of continuous play.
  • Self-Exclusion: Temporarily or permanently exclude yourself from the platform.
  • Reality Checks: Regular pop-up reminders showing your session duration and net activity.

If you believe you or someone you know may have a gambling problem, please use our self-exclusion tools or contact our support team. We take player welfare seriously and will always prioritise it over commercial considerations. For more information, visit our Responsible Gaming page.

10 Limitation of Liability

10xbet provides the platform on an "as is" basis. While we make every effort to ensure the platform is available, accurate, and functioning correctly at all times, we cannot guarantee uninterrupted access or that the platform will be free from errors at all times.

To the maximum extent permitted by applicable law, 10xbet shall not be liable for any direct, indirect, incidental, or consequential losses arising from your use of the platform, including but not limited to losses resulting from technical failures, delays in processing, or errors in odds or game outcomes that are subsequently corrected.

10xbet is not responsible for any losses incurred as a result of your failure to keep your account credentials secure, or as a result of your breach of these Terms. You use the platform at your own risk, and you are responsible for ensuring that your use of 10xbet complies with the laws applicable in your jurisdiction.

11 Changes to These Terms

10xbet reserves the right to update, modify, or replace any part of these Terms at any time. When we make significant changes, we will notify registered players via email or an on-platform notification. The updated Terms will be published on this page with a revised "Last Updated" date.

Your continued use of the 10xbet platform after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with any changes, you should stop using the platform and contact our support team to close your account and withdraw any remaining balance.

We recommend checking this page periodically to stay informed of any updates. The current version of the Terms always supersedes any previous versions.

12 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the 10xbet support team. We're available 24/7 and will respond as quickly as possible.

  • Live Chat: Available directly on the 10xbet platform, 24 hours a day, 7 days a week.
  • Email: [email protected] — responses within 24 hours.
  • FAQ: Visit our FAQ page for answers to the most common questions.
We're Here to Help

Our support team is trained to handle all account, payment, and game-related queries. If something in these Terms is unclear, just ask — we'd rather explain it than have you proceed without understanding what you've agreed to.

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